Together with you, we will design the footwear to suit your needs, whether it is stylish and fashionable, traditional, smart for business, or trainers to exercise in. You will have the opportunity to choose the leather colour, pattern and texture. Clients own footwear can also be modified with raises, wedges, floats, etc. We also offer a high quality repair service.

At your footwear measuring appointment, many measurements of the foot and ankle will be taken. Foot imprints, scans or casts may also be taken depending on the severity of the deformity or whether customised insoles are also needed. Suitable styles, design features, fastenings, materials and colours will be discussed with you.

Once the order has been confirmed, lasts are made, the shoes are manufactured and are ready for “rough fitting” a few weeks later (4 weeks for fully bespoke shoes, a shorter time for semi-bespoke shoes). Some of our shoes at this stage will be a test shoe made from transparent flexible plastic, which means we can see your foot inside the shoe and can adjust the "shoe" for as perfect a fit as possible.  Usually only one “rough fit” is required, but there may be more depending on the design of the shoe and the complexities of the prescription. The shoes will then be sent back for finishing and will be ready for supply about 2 weeks later.

A review appointment is usually made about six weeks after supply.